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Privacy Policy and Cookies

This Website is owned by HOMEGREENERS EUROPE S.L., the data controller, with its registered office at CALLE DEL HIERRO, 8. 28770 COLMENAR VIEJO – MADRID – SPAIN. Contact email address: info@homegreeners.com. The domain name under which the data controller is registered on the internet is homegreeners.com.

1. Legal Information

Welcome to the HOMEGREENERS EUROPE S.L. Website, which has been designed to provide you with general information about the company’s activities and services. The terms and conditions that will be applicable during your browsing of this Website are set out in the “General Conditions of Use” section of this document, following the current legal regulations. It is recalled that the data controller may modify these conditions at any time unilaterally, so it is recommended that you visit them periodically to be duly informed of any changes made. The last modification of this Privacy and Cookies Policy was made on September 12, 2023.

Access to the Website is free, except for the cost of the connection through the telecommunications network provided by the access provider contracted by the users. The use of the Website attributes to you the status of User and implies the acceptance of all the conditions included in this Privacy Policy.

To ensure that your browsing complies with the criteria of transparency, clarity, and simplicity, the User is informed that any doubt, suggestion, or query about this Privacy Policy will be received and processed through the email address info@homegreeners.com.

2. General Conditions of Use

2.1. General

The User undertakes to make correct use of the Website under the law and with these General Conditions of Use and will be liable to HOMEGREENERS EUROPE S.L. or third parties for any damages that may be caused because of the breach of this obligation. The use of the Website for purposes that are harmful to the goods or interests of the data controller or third parties or that in any other way overload, damage, or disable the networks, servers, and other computer equipment (hardware) or computer products and applications (software) of the same is expressly prohibited.

2.2. Industrial and Intellectual Property

All the contents of the Website – understood as such, but not limited to, texts, photographs, graphics, icons, technology, software, links and other audiovisual or sound contents, as well as their graphic design and source codes (hereinafter, the “Contents”) – are the intellectual property of HOMEGREENERS EUROPE S.L., without it being understood that any of the exploitation rights over them are transferred to the User beyond what is strictly necessary for the correct use of the Website. Likewise, all trademarks, trade names, logos, and distinctive signs are the property of HOMEGREENERS EUROPE S.L. and may not be reproduced or used by the User without express authorization granted by the latter.

The User undertakes not to reproduce, copy, distribute, make available, or publicly communicate in any other way, transform, or modify the Contents except in the cases authorized by law or expressly consented to by HOMEGREENERS EUROPE S.L. or, where applicable, by the holder of the exploitation rights. Access to the Website does not imply under any circumstances any type of waiver, transmission, license, or total or partial assignment of such rights unless expressly stated otherwise.

The User shall refrain from reproducing or copying for private use the Contents that may be considered as Software or Database under the legislation in force on intellectual property, as well as their public communication or making available to third parties when these acts necessarily imply reproduction by the User or a third party.

2.3. Contents

The user agrees to use the Contents following the law and the General Conditions of Use, as well as with the other conditions, regulations, or instructions that may be applicable per clause 5 of this Privacy Policy.

2.4. Obligations and Responsibilities of the User of the Website

The User undertakes to make proper and lawful use of the Website, as well as its Services and Contents, following the applicable legislation always, the General Conditions of Use, generally accepted morals and good customs and public order.

2.5. Data Collection Forms

The use of certain services or the attention to requests addressed to HOMEGREENERS EUROPE S.L. are conditioned to the prior completion of the corresponding data collection form enabled for such purposes. The User undertakes to provide truthful information when filling in the forms with their data and to keep them always updated so that they respond, to their real situation. In any case, the User will be solely responsible for the false or inaccurate statements made and for the damages that the information provided causes to the data controller or third parties.

In the case that users of this Website must provide their email address to access any of the services offered or to voluntarily identify themselves in the case of a satisfaction survey, they may state that they do not wish to receive any type of communication if it is not strictly linked to the purpose for which the service was requested. HOMEGREENERS EUROPE S.L. makes available to users who have subscribed to any type of mailing list within this Website an email address through which they can unsubscribe from this service: info@homegreeners.com

2.6. Product Information

All information contained or referenced on this Website has the sole purpose of being an introduction to the services provided by the responsible party. Please contact the responsible party directly to request help or instructions regarding their products or services.

3. Responsibilities

HOMEGREENERS EUROPE S.L. does not take responsibility for or guarantee that access to this Website will be error-free or may not be interrupted by eventual programming errors or other causes of force majeure. Likewise, in no case will it be responsible for losses, damages, or prejudices of any nature that arise from the access and use of the Website, including, but not limited to, those caused to computer systems or caused by the introduction of a virus; nor for those that could be caused to the User by an improper use of this Website. It is not responsible in any way for the falls, interruptions, lack or defect of communications.

The responsible party does not always review each of the third-party websites that are linked to this Website and to which the User may be redirected and does not assume any type of responsibility regarding the contents that they may contain. In the event of noticing the existence of content contrary to the law, morality, or public order, the responsible party will proceed to the immediate withdrawal of the link to the website in question and communicate this situation to the competent authority, per article 16 of Law 34/2002, of July 11, on information society services and electronic commerce (LSSICE). This circumstance is extended to the information and content hosted in forums, comments, social networks, blogs, and the like.

4. Privacy

4.1. Data protection

Visiting this Website does not mean that the User is obliged to provide any information about themselves. If the User provides any personal information, the personal data collected on this Website will be used for the purpose, in the manner and with the limitations and rights provided for by Regulation (EU) 2016/679 of April 27, 2016 (General Data Protection Regulation), Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and other current legislation on data protection. The data provided by the User will be incorporated into the personal files of which HOMEGREENERS EUROPE S.L. is responsible, where they will be kept confidential and in compliance with the corresponding security measures.

The responsible party will proceed to cancel the data collected when they are no longer necessary or relevant concerning the purpose for which they were collected.

If personal data is intended to be used for a purpose other than that for which it was collected, the prior consent of the User will be required.

4.2. Rights of the interested party

Users whose data is processed may freely exercise their rights of access, rectification, and deletion of their data, as well as limitation or opposition to the processing, by contacting the responsible party through the contact details: CALLE DEL HIERRO, 8. 28770 COLMENAR VIEJO – MADRID – SPAIN. Email address: info@homegreeners.com.

4.3. Security and confidentiality

Access to personal data is restricted to those employees who need to use it and who have been duly trained to handle it, observing strict levels of confidentiality to avoid, as far as possible, any loss, alteration, or misuse of the same.

4.4. Cookies

This Website may use its own or third-party cookies to identify a user session (session cookies) and/or a computer or device (persistent cookies). These cookies are only associated with a user and their computer and do not provide the user’s name or any personal data on their own. They also cannot read data from your hard drive or cookie files created by other providers.

Cookies are files sent to a browser by a web server to record the website user’s navigation when the user allows their reception. For more information, please access our Cookies Policy.

4.5. IP Adresses

An IP address is a number automatically assigned to a computer when it connects to the internet. When browsing the Website, the servers will be able to automatically detect the IP address and domain name used by the user. All this information is recorded in server activity files that allow the subsequent processing of the data to obtain only statistical measurements about the number of page impressions, visits made to the web servers, order of visits, access points, etc.

5. Applicable Law and Jurisdiction

The applicable law in case of dispute or conflict of interpretation of the terms and conditions of this Website, as well as any matter related to the services offered therein, shall be Spanish law, and the Courts and Tribunals closest to COLMENAR VIEJO (MADRID) shall be competent to resolve any conflicts arising from its use.